Volunteers
Site Navigator
Site Navigators handle customer intake (checking identifications, handing out in-take forms, managing the waiting list), explain the consent process and offer additional services at our sites through our “Money Menu.” Training is required and regular volunteer courses (16-hours in length) are set in December and January of each year. IRS requirements for this role require the passing of an ethics exam and enrollment as a volunteer through the Omaha EITC Coalition.
Tax Preparer
Tax Preparers meet one-on-one with customers and complete a thorough interview to understand the customer's situation and needs. The Federal and state tax returns are completed with participation from the customer. Training is required and regular volunteer courses (60-hours in length) are scheduled for September-December of each year. IRS requirements for activity in this role require the passing of an ethics exam, Advanced Certification in tax law, and enrollment as a volunteer through the Omaha EITC Coalition.
Ready to make a difference? Fill out an application today and a team member will reach out to you shortly!
RSVP Senior Volunteer
The EITC Coalition is currently recruiting senior volunteers (age 55 and older) to join the Retired and Senior Volunteer Program (RSVP). This initiative, part of the AmeriCorps Seniors network, offers older adults the opportunity to give back to their communities in a meaningful and rewarding way. As an RSVP volunteer, you’ll support free tax preparation services for low- to moderate-income individuals and families, helping them claim important tax credits like the Earned Income Tax Credit (EITC). In addition to tax assistance, you’ll help connect clients to other vital community resources that can improve their financial well-being. Volunteering through RSVP is flexible and impactful—whether you're looking to stay active, learn new skills, or simply make a difference, your time and experience can have a lasting impact. Join a network of dedicated individuals working together to strengthen their communities, one return at a time.
To learn more about being a RSVP Volunteer, fill out an application here:
Would you like to learn a little more first? Every new volunteer must attend an orientation session. Orientation are held in the fall and winter. Complete an application to be contacted with information, or take a look at more information here first!
Current Volunteers sign in here!
